A selection of client feedback.
By combining a thoroughly logical and analytical mind with creative flair, Accord are able to distil any complex service down into its core elements. From a solid foundation of understanding, Accord are able to design from scratch multi-million pound contracts, or work as a critical friend to review and improve existing services.
Director of Youth Services
Ingeus UK
Accord have been invaluable in helping us set and achieve our goals. They immersed themselves into the team, building trust and rapport. What most stood out was the ability to translate what we were saying into meaningful objectives that enabled us to focus our work to support our communities and provide assurance to the business. Their ability to see through our eyes and understand our ethos while bringing a fresh approach to the table has really accelerated our results.
Accord were perceptive in knowing what steps we needed to take and worked alongside us to take us on that journey. They brought clarity and, through discussions with different team members, equipped us with the skills to be able to think objectively. The personable approach meant the team didn’t feel challenged or guarded when she asked lots of probing questions. I would thoroughly endorse Accord and their services.
Communities & Involvement Manager
Abri
Accord have a special ability to simplify complexity and to work across multiple teams, bringing them together to focus on delivering a shared outcome. This is a rare super-power!
CEO
Purpose Led Performance
I cannot recommend Accord enough. Throughout our work together they have been supportive and personable while also productively challenging pre-existing assumptions and processes. Accord has helped ensure better structure while simultaneously helping us find creative and adaptable solutions. No matter the challenges we have faced, Accord have helped us push through them by blending a creative and human-centered approach with a natural skill for structure and targets. I feel much happier with them in our corner.
CEO
Greener & Cleaner
I have worked beside Accord’s founder, Clare for a number of years and found she is exceptional at connecting and directing a number of different teams to achieve goals. No matter what the objective, be it transformational programmes, technology, or compliance, she has always proven to be a safe pair of hands, asking the difficult questions and inspiring teams to deliver the best outcomes. Where some can be derailed by issues and pressures, Clare excels. She has always been a pleasure to work with and her thoughtful attention to detail always delivers first class results.
Director, IT Business Transformation
Inmarsat
An amazing ability to cut through the noise and get to the crux of an issue – and through this create clarity and focus. Accord are incredibly skilled at holding the mirror up, probing and challenging in a constructive and solution-focused way which I know clients find both refreshing and incredibly valuable in helping increase their awareness and understanding of what is going on in their context and what might need to change. Accord make things happen and always make sure that intention translates into action and results.
Director
HD Change
Clare’s approach when working with us was clear and straightforward. Her communication skills helped us to build good mutual understanding of the project and its requirements and we were able to meet our objectives to a high standard within the timeline. She was able to quickly get to grips with what was needed, engage independently across the whole business at all levels, and was pragmatic and flexible in her approach.
Director of Support Services
Victim Support
Accord use a unique blend of business analysis, project management and coaching to deliver results, be it strategy, governance or improvement to processes. Their ability to unearth, analyse and present difficult concepts is, in my opinion, unparalleled. They excel at finding ways to work with busy people and are fantastic communicators. I can’t recommend their services highly enough.
MD
ShapeIT
The University wanted to create a streamlined commercial arm, but wanted to maintain a strong link with its ethos and culture. Accord successfully took our history, our commitment to the local community and our focus on education and delivered a viable value proposition for the market.
Head of Employment and Training
London South Bank University
Accord gave us a clear overview of the different approaches that could be taken and facilitated the discussion well so that we could weigh these up and decide upon the approach that would work best for our organisation. Accord has a huge amount of experience and expertise and, unlike many consultants, did not blind us with science or try to push the latest management trend. We valued the honest, direct and common-sense approach and would definitely seek their assistance again.
COO
Shaftsbury Young People
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